About Nancy Flynn

Founder & President

Nancy Flynn is president of Nancy Flynn Public Relations, Inc. (NFPR), a woman-owned small business founded in 1988. A recognized policy expert, business writer, and training professional, Nancy Flynn serves clients worldwide through her ePolicy Institute™ and Business Writing Institute™ divisions.

Nancy Flynn is the author of 13 books published in six languages: English, German, Spanish, Russian, Vietnamese, and Chinese. Her titles include Writing Effective E-Mail, 3rd Edition; The Social Media Handbook; The ePolicy Toolkit; The ePolicy Handbook, 2nd Edition; E-Mail Rules; Blog Rules; Instant Messaging Rules; E-Mail Management; The $100,000 Writer; and Networking for Success.

A professional business writer, Nancy Flynn has written and edited hundreds of annual reports, brochures, whitepapers, technical reports, presentations, blog posts, and other content for a client roster that includes Fortune 500 companies, government agencies, associations, and technology leaders. An executive ghostwriter, Nancy Flynn has written thousands of articles under clients' bylines for business, trade, and consumer publications.

A professional trainer, Nancy Flynn conducts seminars, webinars, and coaching programs for clients including United States Department of Defense, Mitsubishi Motors, OhioHealth, Options Clearing Corporation (OCC), Depository Trust and Clearing Corporation (DTCC), University of Pittsburgh, Ohio State University, Columbus City Schools, Abbott Labs, Analog Devices, Smith & Nephew, Ontario Hospital Association, World Bank, Universal Studios, KPMG, Waha Capital, Ohio Supreme Court, State of New Mexico, Assurex Global, Property Casualty Insurers of America, Nationwide Insurance, Association for Accounting Administration, International Association Administrative Professionals, World Airlines Customer Relations Association, American Management Association, American Bar Association, Federal Bar Association, West LB Bank, Yahoo! Canada, Microsoft, and Symantec among others worldwide.

Known for her integrity and expertise in electronic and workplace policies & procedures, Nancy Flynn serves as an expert witness for the federal government and law firms engaged in policy-related litigation. Since 2001, Nancy Flynn’s ePolicy Institute has teamed with American Management Association, US News & World Report, and tech leaders to conduct national surveys of ePolicies & procedures.

A go-to media source, Nancy Flynn has served as a Wall Street Journal columnist. She has been interviewed by Fortune, Time, The New York Times, Newsweek, Newsweek Poland, Irish Examiner, Businessweek, Forbes, Readers’ Digest, Financial Times, USA Today, Entrepreneur, InformationWeek, Kiplinger’s, Washington Post, NPR, BBC, ABC World News, CBS Morning Show, CNBC, CNN Headline News, and CNN Anderson Cooper among others.

Nancy Flynn holds a master's degree in English from Ohio State University and completed Ph.D. coursework in Rhetoric & Composition at Ohio State and the University of Chicago. She has served as an adjunct faculty member in the English department and School of Journalism at Ohio State University, teaching business, technical, and expository writing to undergraduates and graduate students through the Ph.D. level. In addition, corporations, associations, training companies, and universities including Cornell and Clemson have made Nancy Flynn's business writing and electronic/workplace policy programs available online for students and external audiences.